Science & Technology

Social Media Customer Service Salaries & Company Culture

Social Media Customer Service Salaries & Company Culture

Introduction In today’s competitive, global world, it is ever crucial for organizations to develop a strong sense of company culture and continually improve customer service skills and policies. With a growing customer service sector, demand continues to increase for...

SDLC Methodologies: State of the Art Concepts and Methods

SDLC Methodologies: State of the Art Concepts and Methods

SDLC methodologies can often suit a team's needs in the engineering of software. Other methods to choose from can include SDLC, RAD, Agile, and Lean. Each process differs in steps, creation, testing, and ability to modify initial plans. Often considered the most rigid...

Bridging the Digital Divide

Bridging the Digital Divide

The digital divide exists as a separation between those with access to the internet, and those that do not. Author and consultant Jakob Nielsen defines the digital divide as taking shape in three different categories β€” economic, usability, and empowerment (Bourgeois...

Small Business Cloud Computing: How it Changed My Life

Small Business Cloud Computing: How it Changed My Life

As a digital marketing consultant for over ten years, the introduction of small business cloud computing services changed my life. Time saved and finances gained. Initially, when I operated without resources in the cloud, my life had a generally higher degree of...

Amazon Orville Biometric Technology at Whole Foods

Amazon Orville Biometric Technology at Whole Foods

It's here, the Amazon Orville biometric technology. Amazon, a significant competitor to Walmart, is a company based in Seattle, Washington that is involved in many sectors β€” including eCommerce, grocery, cloud computing, and more. Founded in 1994, Amazon continues to...

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