Terms of Service

Last updated: June 26, 2024

Introduction

These Terms of Service (“Terms”) govern the provision of services by Christian Steinsworth, a sole proprietorship (“we,” “us,” or “our”) to clients (“you” or “your”). By engaging our services, you agree to comply with and be bound by these Terms. The purpose of these Terms is to outline the services provided, set expectations, and limit our liability. Although we are not an LLC, we have professional liability/errors and omissions insurance with biBERK.

Services Offered

We provide a range of digital marketing services, with primary services highlighted:

  • Primary Services:

    • Email Marketing: Development and management of communication calendars, with supporting email design, strategy, and delivery execution.
    • Website Design: Website design with a focus on mobile compatibility, including landing pages, blogs, and online e-commerce storefront development.
    • Social Media Marketing & Advertising: Strategic social media content creation, distribution, management, and monitoring across channels, including graphics designed to accompany social media copy.
    • Graphic Design: Design services for banners, logos, business cards, flyers, posters, marketing collateral, and PDF presentations.
  • Additional Services:
    • Analytics & Reporting: Digital analytics setup, strategy, management & reporting across marketing channels for websites.
    • Content Creation: Custom content for daily marketing needs across channels, from written content for websites/press releases to supporting graphics & video.
    • Event & Corporate Photography: Professional event photography seamlessly integrated into marketing efforts, securing the perfect visuals for emails, social media, and promotional materials.
    • Search Engine Optimization (SEO): SEO strategies to improve search result rankings, enhance online reputation, grow website visibility, and increase traffic.
    • Video Production & Editing: Flexible video services for any business or non-profit organization, from simple product shots to branded commercials.

Client Responsibilities

You agree to provide all necessary materials, information, and feedback required for the timely and effective completion of our services. This includes:

  • Providing timely feedback, edits, and approvals
  • Ensuring all content and information submitted is 100% your own and does not violate any third-party rights or applicable laws
  • Assuming 100% responsibility for content by giving approval on email/social posts before posting

Payment Terms

  • Invoicing Schedule: Monthly invoicing on the first of the new month for accrued hours in the previous month at a regular hourly rate of $80.
  • Payment Methods: Credit card via Square or check via mail to PO Box.
  • Payment Due Period: Payments are due within 30 days of invoicing.
  • Late Fees: No late fees, within reason. However, services may be discontinued if payment is not received within 30 days.

Confidentiality

We will maintain the confidentiality of any proprietary information provided by you and will not disclose it to any third party without your consent, except as required by law. All emails related to business are deleted after three years.

Liability Limitations

We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from our services, including but not limited to:

  • Hacking attempts or security breaches
  • Damages resulting from actions taken on social media or other online spaces we manage
  • Errors in designs for banners, signs, magazines, etc.
  • How people interpret the information read
  • Lapses in hosting/domain services
  • Inability to access accounts or lost access to accounts
  • Loss of data or any other damages arising from data loss or recovery efforts

Our liability is limited to the amount you paid for the services in question, and any claims must be brought within 90 days of the service provided.

We request written email approval before posting any content.

Service Modifications

We reserve the right to modify, suspend, or discontinue any of our services at any time with reasonable notice, particularly in cases of non-payment.

Termination

Either party may terminate the agreement with 30 days’ written notice. In the event of termination, you agree to pay for all services rendered up to the termination date.

Dispute Resolution

Any disputes arising from these Terms will be resolved through arbitration in Hudson County, New Jersey.

Governing Law

These Terms are governed by and construed in accordance with the laws of Hudson County, New Jersey.

Contact Information

If you have any questions or concerns about these Terms, please contact us using our contact form or mail us at:

Christian Steinsworth
PO Box 13087
Jersey City, NJ 07303