Commentary

Sea Breeze Inn & Cottages in Monterey Bay’s Pacific Grove

I like to take an annual trip to Pacific Grove come November — and this year we stayed at the Sea Breeze Inn & Cottages at the bottom tip of Monterey Bay. Ultimately, I booked the Sea Breeze Inn & Cottages because it offers a bungalow with the ability to park...

Wild Fish Restaurant in Monterey Bay’s Pacific Grove

Wild Fish in Pacific Grove — a delicious fish and and seafood restaurant to take you on a journey of taste. We had a chance to sit curbside during the COVID-19 pandemic and warmed with a heater throughout lunch. To start, we had the arugula salad, which included...

Astrophysics for People in a Hurry: A Neil DeGrasse Tyson Book Review

The stars. The universe. We're beholden to all, as tiny creatures in a vast, immeasurable space. From the time I was a young boy, I've always held a deep fascination for space. I like thinking about space, I like watching movies and television covering space, and I...

Encouraging Customer Loyalty in a Digital Economy

Encouraging Customer Loyalty in a Digital Economy

Whether you’re looking for new tires for a vehicle or choosing a dentist, the options as a consumer remain more varied than ever. Global trade has allowed for the duplication of every product and service and has pushed manufactures and service providers to compete on...

Building a Service Culture — United Booksellers Case Study

Building a Service Culture — United Booksellers Case Study

United Booksellers was founded 15 years ago as a collection of bookstores and publishers known for their commitment to the community and local culture (United Booksellers, n.d.). The bookstore coalition supports communities by hosting events that foster cultural...

Social Media Customer Service Salaries & Company Culture

Introduction In today’s competitive, global world, it is ever crucial for organizations to develop a strong sense of company culture and continually improve customer service skills and policies. With a growing customer service sector, demand continues to increase for...

Taco Bell Cantina Sacramento — Downtown on K Street

Taco Bell Cantina Sacramento — Downtown on K Street

It's the Taco Bell Cantina Sacramento Downtown grand opening day on K Street! On the corner of K Street and 9th (900), I stopped by on my walk home from the bank. Buzy and buzzing, I popped in amongst the crowd. At 29, I may have been the oldest person inside apart...

Midtown Manhattan – Exploring New York City (NYC)

Midtown Manhattan – Exploring New York City (NYC)

Twenty-four hours and 10 miles walked—Wicked the Musical, Chicago the Musical, Central Park Zoo, Empire State Building, Rockefeller Center, The High Line, a pilgrimage to the Stonewall Inn, Washington Square Park, and more in Midtown Manhattan. Every time I visit the...

SDLC Methodologies: State-of-the-Art Concepts and Methods

SDLC Methodologies: State-of-the-Art Concepts and Methods

SDLC methodologies can often suit a team's needs in the engineering of software. Other methods to choose from can include SDLC, RAD, Agile, and Lean. Each process differs in steps, creation, testing, and ability to modify initial plans. Often considered the most rigid...

Brasserie Capitale Restaurant in Downtown Sacramento

I'm not the most familiar with French cuisine, so visiting Brasserie Capitale Restaurant in Downtown Sacramento was high on the list. Sitting outside for gorgeous, sunset light was my choice — so the inside atmosphere will be the next visit's experience. I started the...

Cincinnati Zoo and Botanical Garden — The Second Oldest U.S. Zoo

The Cincinnati Zoo and Botanical Garden are a step back in the past. Complete with a wide array of animal species and plants, this zoo feels unique. It's different from other zoos. You'll find quaint sitting areas and good old-fashioned deadends. It doesn't matter...

Bridging the Digital Divide

Bridging the Digital Divide

The digital divide exists as a separation between those with access to the internet, and those that do not. Author and consultant Jakob Nielsen defines the digital divide as taking shape in three different categories — economic, usability, and empowerment (Bourgeois...

Small Business Cloud Computing: How it Changed My Life

Small Business Cloud Computing: How it Changed My Life

As a digital marketing consultant for over ten years, the introduction of small business cloud computing services changed my life. Time saved and finances gained. Initially, when I operated without resources in the cloud, my life had a generally higher degree of...

Crocker Art Museum in Downtown Sacramento

Art aside, the Crocker Art Museum building alone is gorgeous. My husband visited previously with my cousin, but it took some time before I visited myself after moving to downtown Sacramento. On our daily walks, we also pass the building almost every time, so I found...

Ruth’s Chris Steak House in Roseville

The Ruth's Chris Steak House in Bellevue, Washington was the first Ruth's Chris I visited, but the location in Roseville at the Galleria is where I've frequented most. My aunt took me to the restaurant first when I was 21 — becoming an experience I would remember...

Sacramento Zoo at William Land Park

Spent the day at the Sacramento Zoo in William Land Park — exotic animals, garlic fries, and laughs with nephews. Since I was a child, I have been visiting this zoo. I've visited many times, so the place is filled with many memories. When you first enter the zoo,...

California Automobile Museum in Sacramento

With over 100+ cars on display, the California Automobile Museum is quite the sight to behold. Tucked in a corner between the river and freeway off Front Street, you'll find the museum collection held in a giant warehouse. Tens of thousands of square feet of cars....

When We Listen, We Win

After reflecting on the latest material studied in a business communications class, one question continues to plague my mind. Do I listen enough? In my opinion, the answer is no and is a skill and habit I'd like to improve and increase. Below are three excerpts from...

Business Communication in UK Organizations

Business communication in UK organizations is different from customs familiar to the average American. After reading the online article Understanding business etiquette in the U.K. I was surprised at the cultural norms and differences between the people of the United...